Poly (Plantronics + Polycom) Blackwire 3320 USB-A (213934-01)

Кіраўніцтва карыстальніка гарнітуры Poly Blackwire 3320 USB-A

Model: Blackwire 3320 USB-A (213934-01)

Марка: Poly (Plantronics + Polycom)

Прадукт скончаныview

The Poly Blackwire 3320 USB-A is a wired, dual-ear (stereo) headset designed for clear communication and audio playback. It features a boom microphone for voice clarity and connects to your PC, Mac, or cell phone via USB-A. This headset is optimized for use with various communication platforms, including Teams and Zoom, offering a reliable and comfortable audio solution for professionals.

Poly Blackwire 3320 USB-A Stereo Headset with inline controls and USB-A connector

Image: The Poly Blackwire 3320 USB-A stereo headset, showing the over-ear design, adjustable boom microphone, and the inline control unit with a USB-A connector.

Што ў скрынцы

The Blackwire 3320 USB-A package typically includes the following components:

  • Poly Blackwire 3320 USB-A Wired Stereo Headset

Настройка

Setting up your Blackwire 3320 USB-A headset is a straightforward process. No additional software or drivers are typically required for basic functionality.

Падключэнне да вашай прылады

  1. Identify the USB-A Port: Locate an available USB-A port on your computer (PC or Mac) or compatible cell phone adapter.
  2. Падключыце гарнітуру: Insert the USB-A connector of your Blackwire 3320 headset firmly into the USB-A port.
  3. Распазнаванне сістэмы: Your operating system should automatically detect the headset and install any necessary generic drivers. This may take a few moments.
  4. Select as Audio Device: In your computer's sound settings or your communication application (e.g., Teams, Zoom), select "Poly Blackwire 3320" as your default audio input (microphone) and output (speaker) device.
Diagram showing headset dimensions and a hand for scale

Image: A diagram illustrating the approximate dimensions of the headset, indicating its compact size and fit.

Інструкцыя па эксплуатацыі

The Blackwire 3320 features an inline control unit for easy management of calls and audio settings.

Нашэнне гарнітуры

  • Adjust the headband for a comfortable fit over your head.
  • Position the ear cushions over your ears. The speakers can pivot 180 degrees for optimal positioning.
  • Position the flexible microphone boom approximately two finger-widths from the corner of your mouth for best voice pickup.

Inline Control Unit Functions

The inline control unit provides quick access to essential call and audio functions:

  • Кнопка павелічэння гучнасці (+): Press to increase listening volume.
  • Кнопка памяншэння гучнасці (-): Press to decrease listening volume.
  • Кнопка адключэння: Press to mute or unmute the microphone during a call. A red indicator light on the control unit typically signifies mute.
  • Call Control Button (Phone Icon):
    • Націсніце, каб адказаць на ўваходны выклік.
    • Press to end an active call.
    • Press to make a call (if supported by your application).

Тэхнічнае абслугоўванне

Proper care and maintenance will extend the life of your Blackwire 3320 headset.

  • Уборка: Use a soft, dry, lint-free cloth to clean the headset. For ear cushions, a slightly damp cloth with mild soap can be used, but ensure they are completely dry before use. Do not use harsh chemicals or abrasive cleaners.
  • захоўванне: When not in use, store the headset in a clean, dry place away from extreme temperatures and direct sunlight. Avoid tangling the cable.
  • Сыход за кабелем: Не цягніце за кабель, каб адключыць гарнітуру. Заўсёды трымайцеся за раз'ём USB. Пазбягайце рэзкіх выгібаў або перагібаў кабеля.

Ліквідацыю непаладак

If you encounter issues with your Blackwire 3320 headset, refer to the following common problems and solutions:

праблемаМагчымае рашэнне
No audio from headset speakers.
  • Ensure the headset is securely plugged into the USB-A port.
  • Check your computer's sound settings to ensure "Poly Blackwire 3320" is selected as the default playback device.
  • Increase the volume using the inline control unit and your computer's master volume.
  • Try plugging the headset into a different USB-A port.
Мікрафон не працуе.
  • Ensure the microphone is not muted (check the inline control unit's mute button and indicator light).
  • Verify that "Poly Blackwire 3320" is selected as the default recording device in your computer's sound settings and communication application.
  • Адрэгулюйце становішча штангі мікрафона бліжэй да рота.
  • Test the microphone in a different application or with a different contact.
Якасць гуку дрэнная або скажоная.
  • Пераканайцеся, што злучэнне USB стабільнае.
  • Праверце наяўнасць перашкод ад іншых электронных прылад.
  • Update your computer's audio drivers if available.
  • Reduce the volume if it's too high, causing distortion.
Headset not recognized by computer.
  • Try a different USB-A port on your computer.
  • Restart your computer with the headset connected.
  • Check Device Manager (Windows) or System Information (Mac) to see if the headset is listed.

Тэхнічныя характарыстыкі

АсаблівасцьДэталь
Назва мадэліBlackwire 3320 USB-A
Нумар мадэлі213934-01
Тэхналогія падлучэнняПравадны (USB-A)
Стыль нашэнняDual-ear (Stereo), Over-the-head
МікрафонFlexible Noise-Canceling Boom Mic
Прадукцыйнасць аўдыёWideband audio, Enhanced Digital Signal Processing (DSP)
SoundGuard TechnologyAcoustic limiting for protection against sounds above 118 dBA
Дыяпазон частот20 Гц - 20 000 Гц
Элементы кіраванняInline control unit (Volume Up/Down, Mute, Call Answer/End)
Даўжыня кабеля7 футаў
Вага прадмета4.6 унцыі (130 грама)
Сумяшчальныя прыладыPC, Mac, Cellphones (via USB-A)

Інфармацыя аб гарантыі

The Poly Blackwire 3320 USB-A headset comes with a 2 год глабальнай гарантыі. This warranty covers defects in materials and workmanship under normal use. Please retain your proof of purchase for warranty claims. For specific terms and conditions, refer to the official Poly warranty documentation or contact Poly support.

Падтрымка

For further assistance, technical support, or to access additional resources, please visit the official Poly support webсайт або іх фірмовая крама:

You may also find updated drivers or firmware on the official Poly website to ensure optimal performance of your headset.