ELRO DV477IP3
ELRO DV477IP3 IP WiFi Video Intercom System User Manual
Model: DV477IP3
1. Уводзіны
The ELRO DV477IP3 is an advanced IP WiFi Video Intercom System designed for properties accommodating three separate families or apartments with a single main entrance. This system allows residents to see, speak to, and grant access to visitors, whether they are at home or away, using the included 7-inch color monitors or the ELRO Intercom mobile application.
Key features include two-way communication, ELRO Color Night Vision technology for clear images in low light, and a robust, vandal-resistant outdoor unit. This manual provides detailed instructions for installation, operation, and maintenance to ensure optimal performance of your intercom system.

Image 1.1: The ELRO DV477IP3 system, featuring the outdoor unit, three indoor monitors, and a smartphone displaying the app interface.
2. Змесціва ўпакоўкі
Перад пачаткам усталёўкі пераканайцеся, што ўсе пералічаныя ніжэй кампаненты прысутнічаюць у камплекце:
- 1x Outdoor Doorbell Unit (waterproof, with 3 call buttons and rain cover)
- 3x Indoor Monitor (7-inch color screen)
- 3x Monitor Mounting Bracket
- 3x 15-метровы 4-правадны кабель
- 3x адаптар сілкавання
- Мантажныя прыналежнасці (шрубы, дзюбелі)
- Кіраўніцтва карыстальніка (гэты дакумент)
3. Настройка і ўстаноўка
The installation process for the ELRO DV477IP3 system is designed to be straightforward. Follow these steps carefully:
3.1 Устаноўка вонкавага блока
- Выберыце месцазнаходжанне: Select a suitable location on your exterior wall for the outdoor unit. The recommended mounting height is between 1.35 and 1.70 meters from the ground. Ensure it is protected from direct heavy rain, ideally under an overhang or with the provided rain cover.
- Кранштэйн для мацавання: Securely attach the outdoor unit's mounting bracket to the wall using the provided screws and wall plugs.
- Праводка: Connect the 4-wire cable from the outdoor unit to the designated terminals on the indoor monitor. Ensure correct polarity as indicated in the detailed wiring diagram in the printed manual.
- Attach Unit: Mount the outdoor doorbell unit onto its bracket. Ensure it is firmly secured.
3.2 Усталёўка манітора ў памяшканні
- Выберыце месцазнаходжанне: Select a convenient indoor location for each of the three monitors.
- Кранштэйн для мацавання: Attach each monitor's mounting bracket to the wall using the provided hardware.
- Падключэнне правадоў: Connect the 4-wire cable from the outdoor unit to the corresponding terminals on each indoor monitor.
- Падключэнне сілкавання: Connect the power adapter to each indoor monitor and plug it into a standard electrical outlet.
- Падключыць манітор: Carefully mount each indoor monitor onto its bracket.
3.3 App Connection (ELRO Intercom App)
- Спампаваць прыкладанне: Download the "ELRO Intercom" app from the App Store (iOS) or Google Play Store (Android).
- Падключыцеся да WiFi: Ensure your indoor monitor is connected to your home WiFi network. Refer to the monitor's on-screen menu for WiFi setup instructions.
- Спалучыць прыладу: Open the ELRO Intercom app and follow the on-screen instructions to pair your intercom system. This typically involves scanning a QR code displayed on the monitor or entering a device ID.
- Configure for Each Resident: The app can be configured per door push button/monitor, allowing each resident to receive their specific calls via the app.
4. Інструкцыя па эксплуатацыі
4.1 Using the Indoor Monitor
- Прыём званка: When a visitor presses a doorbell button on the outdoor unit, the indoor monitor will ring and display the visitor's image.
- Двухбаковая сувязь: Press the 'Talk' button on the monitor to initiate two-way audio communication with the visitor.
- Door Release: If connected to a 12V door opener (not included), press the 'Unlock' button on the monitor to open the door.
- Налады манітора: Access the monitor's menu to adjust settings such as speech volume, ringtone volume, image brightness, and color intensity. You can choose from over 16 different ringtones.
4.2 Выкарыстанне праграмы ELRO Intercom
The ELRO Intercom app extends the functionality of your system to your smartphone or tablet, allowing remote access and control.
- Дыстанцыйнае ViewING: Receive push notifications on your smartphone when a visitor presses the doorbell. View live video feed from the outdoor unit.
- Аддаленая сувязь: Speak to visitors directly through your smartphone, even when you are not at home, provided your device has an internet connection (WiFi or 4G).
- Захоп фота і відэа: Capture photos or record short videos of visitors directly from the app and save them to your phone.
- Door Release: Remotely unlock a connected 12V door opener via the app.
5. Асаблівасці большview
- Multi-Resident Support: Designed for 3 apartments or families with individual call buttons.
- Дысплей высокай якасці: Three 7-inch color monitors with brushed aluminum casing for a modern design.
- ELRO Color Night Vision: Integrated bright white LEDs on the outdoor unit provide clear, colored images even in low-light conditions.
- Двухбаковы аўдыё: Facilitates clear communication between visitors and residents.
- Воданепранікальны вонкавы блок: Fully metallic, vandal-resistant doorbell unit with a rain cover to protect the camera lens.
- Illuminated Nameplate: The doorbell features an illuminated nameplate that activates when the doorbell is pressed.
- Наладжвальныя мелодыі званка: Choose from over 16 different melodies for your indoor monitors.
- Інтэграцыя прыкладання: Seamless integration with the ELRO Intercom app for remote monitoring and control.
6. Тэхнічнае абслугоўванне
- Уборка: Regularly clean the camera lens on the outdoor unit and the screens of the indoor monitors with a soft, damp тканіна. Пазбягайце абразіўных ачышчальнікаў.
- Праверка кабеля: Periodically check all wiring connections for any signs of wear or damage. Ensure all connections remain secure.
- Абнаўленні праграмнага забеспячэння: Check the ELRO Intercom app or the ELRO website for any available firmware or app updates to ensure optimal performance and security.
- Покрыва ад дажджу: Ensure the rain cover on the outdoor unit is clean and properly positioned to protect the camera.
7. Выпраўленне непаладак
If you encounter issues with your ELRO DV477IP3 system, please refer to the following common troubleshooting steps:
- No Image/Sound on Monitor:
- Check all power connections to the indoor monitors.
- Verify that the 4-wire cable between the outdoor unit and monitors is securely connected and not damaged.
- Пераканайцеся, што манітор уключаны.
- Праблемы з падключэннем праграмы:
- Ensure your indoor monitor is connected to a stable 2.4GHz WiFi network.
- Verify your smartphone has a stable internet connection (WiFi or mobile data).
- Restart your home router, the indoor monitor, and your smartphone.
- Check if the ELRO Intercom app is updated to the latest version.
- Калі праблема не знікне, паспрабуйце зноў падключыць прыладу да праграмы.
- Дрэнная якасць выявы:
- Ачысціце аб'ектыў камеры на вонкавым блоку.
- Adjust brightness and color settings on the indoor monitor.
- Ensure sufficient lighting for optimal color night vision performance.
- Не працуе адмыканне дзвярэй:
- Confirm that a compatible 12V door opener is correctly installed and wired to the system.
- Check the wiring connections for the door opener.
If these steps do not resolve the issue, please contact ELRO customer support for further assistance.
8. Тэхнічныя характарыстыкі
| Спецыфікацыя | Дэталь |
|---|---|
| Нумар мадэлі | DV477IP3 |
| Вытворца | ELRO Еўропа |
| Памеры прадукту (Д х Ш х У) | 21.5 х 15 х 2.5 см; 4.27 кілаграма |
| Памер манітора | 3x 7-inch Color Screen |
| Матэрыял | Brushed Aluminum (monitors), Full Metal (outdoor unit) |
| Сувязь | Wired (4-wire), WiFi (for app) |
| Начное бачанне | ELRO Color Night Vision Technology (white LEDs) |
| Рынгтоны | 16+ selectable melodies |
| Door Opener Compatibility | 12V (opener not included) |
| Уключаны кабелі | 3x 15-meter 4-wire cables |
| Электразабеспячэнне | 3x Power Adapters included |
| Краіна паходжання | Кітай |
9. Гарантыя і падтрымка
ELRO products are designed for reliability and performance. For information regarding warranty coverage, please refer to the warranty card included in your product packaging or visit the official ELRO website. If you require technical assistance, troubleshooting beyond this manual, or have questions about your product, please contact ELRO customer support. Contact details can typically be found on the ELRO webсайце або ў дакументацыі да вашага прадукту.
ELRO Customer Support: Калі ласка, наведайце www.elro.eu/en/support for contact information and frequently asked questions.