QNAP TR-002-A-US 2 Bay USB Type-C Direct Attached Storage (DAS) Instruction Manual

1. Уводзіны

The QNAP TR-002-A-US is a 2-bay USB 3.2 Gen 2 Direct Attached Storage (DAS) enclosure designed to expand the storage capacity of your QNAP NAS, PC, or Mac. It supports hardware RAID configurations, offering a reliable and secure solution for data storage and backup.

Асноўныя характарыстыкі:

• Сумяшчальнасць: Works seamlessly with Windows, macOS, and Linux operating systems.
• Універсальнасць: Functions as external storage or for NAS backup purposes.
• Пашырэнне: Easily increases your QNAP NAS capacity.
• Гнуткасць: Accommodates up to two 2.5-inch or 3.5-inch SATA drives.
• Дадатковыя параметры: Supports hardware RAID 0, RAID 1, JBOD, and individual disk modes.
• Зручнасць: Includes a USB Type-C to Type-A connector cable for broad compatibility.
• Бяспека: Features lockable drive bays to secure your drives.

2. Што ў скрынцы

This image displays the complete contents of the QNAP TR-002-A-US packaging, showing all included accessories alongside the main enclosure.

Your QNAP TR-002-A-US package should contain the following items:

• TR-002 external RAID enclosure
• Адаптар пераменнага току x 1
• Сеткавы шнур x 1
• USB Type-C to Type-A connector cable x 1
• Drive tray keys x 2
• USB cable clip x 1
• Screws for 2.5-inch drives x 6
• Screws for 3.5-inch drives x 8

3. Настройка

3.1 Усталёўка прывада

The TR-002-A-US supports both 2.5-inch and 3.5-inch SATA hard drives or SSDs. The drive bays are tool-free for 3.5-inch drives, but 2.5-inch drives require screws for secure mounting.

1. Unlock the drive bay latch and pull out the drive tray.
2. For 3.5-inch drives: Insert the drive into the tray and secure it using the side clips.
3. For 2.5-inch drives: Place the drive into the tray and secure it with the provided screws.
4. Slide the populated drive tray back into the enclosure until it clicks into place.
5. Lock the drive bay using the provided key for added security.

Фронт view of the QNAP TR-002-A-US enclosure, showing the two accessible drive bays.

The QNAP TR-002-A-US connected to a computer, illustrating its role in storage expansion.

3.2 Падключэнне да кампутара

Connect the TR-002-A-US to your computer using the provided USB Type-C to Type-A cable. Ensure the power adapter is connected to the enclosure and a power outlet, then power on the device using the switch on the rear panel.

3.3 Hardware RAID Configuration

The TR-002-A-US supports various hardware RAID modes configured via dip switches on the rear panel. Note: Configuring RAID will erase all data on the drives. Back up important data before proceeding.

This image shows the rear panel of the TR-002-A-US, detailing the fan, USB Type-C port, power input, power switch, and the crucial RAID mode dip switches (labeled 1, 2, 3) and SET button.

To set the hardware RAID mode:

1. Пераканайцеся, што прылада выключана.
2. Locate the "MODE" dip switches (1, 2, 3) on the rear panel.
3. Adjust the switches according to the desired RAID configuration (refer to the table below or the device's quick installation guide).
4. Press and hold the "SET" button for approximately 3 seconds until you hear a beep, confirming the RAID mode is applied.
5. Уключыце прыладу.

This diagram illustrates the dip switch configurations for various RAID modes supported by the TR-002, including Individual, JBOD, RAID 0, and RAID 1.

For a visual guide on setting up the TR-002 and TR-004, including RAID configuration, please watch the official QNAP video below:

4. Аперацыйная

4.1 Disk Management Software

After setting the RAID mode, the drives will need to be formatted by your computer's operating system. You can use the built-in disk management tools:

• Windows: Use "Disk Management" to initialize and format the new storage volume.
• MacOS: Use "Disk Utility" to erase and format the new storage volume.

This image displays the QNAP External RAID Manager software, which allows users to monitor disk health, view RAID configurations, and manage their TR-002 device.

4.2 QNAP External RAID Manager

For advanced monitoring and management of your TR-002-A-US, QNAP provides the "QNAP External RAID Manager" software. This utility allows you to:

• Set up and monitor the status of your QNAP external RAID devices.
• Receive notifications for device events and system alerts.
• Upgrade firmware on the enclosure.
• View logs and detailed disk information.

The software is available for both Windows and macOS and can be downloaded from the official QNAP webсайт.

5. Тэхнічныя характарыстыкі

Physical dimensions (H x W x D: 6.63 x 4.02 x 8.62 inches) and net weight (4.96 pounds) of the TR-002-A-US.

6. Выпраўленне непаладак

• Прылада не распазнана:
  • Ensure the USB cable is securely connected to both the TR-002-A-US and your computer.
  • Verify the power adapter is properly connected and the device is powered on.
  • Паспрабуйце іншы USB-порт або кабель.
  • Check your computer's Disk Management (Windows) or Disk Utility (macOS) to see if the drives are detected but uninitialized/unformatted.
• Праблемы з канфігурацыяй RAID:
  • Ensure the dip switches are set correctly for your desired RAID mode before pressing the SET button.
  • Remember that changing RAID modes will erase all data.
  • If using the QNAP External RAID Manager, ensure it is the latest version.
• Drive Failure Indication:
  • The TR-002-A-US has LED indicators for each drive. If an LED indicates a drive failure, replace the faulty drive immediately.
  • If configured in RAID 1, the system will automatically rebuild the array with the new drive.
  • Consult the QNAP External RAID Manager for detailed drive health status.
• Нізкая прадукцыйнасць:
  • Ensure you are using a USB 3.2 Gen 2 compatible port and cable on your computer for optimal speeds.
  • Check drive health and fragmentation.

7. Гарантыя і падтрымка

The QNAP TR-002-A-US comes with a Гарантыя 2 год. For detailed warranty terms and conditions, please refer to the warranty card included in your package or visit the official QNAP webсайт.

For technical support, driver downloads, and additional resources, please visit the official QNAP support website or contact QNAP customer service.