1. Уводзіны і агляд прадуктуview
Thank you for choosing the BESTHERM FREYA 1500W Electric Radiator. This manual provides essential information for the safe installation, operation, and maintenance of your new heating appliance. Please read it thoroughly before use and retain it for future reference.
The FREYA 1500W radiator features a ceramic and film heating core, designed to provide gentle, homogeneous heat. This technology ensures a rapid temperature rise and sustained comfort without drying out the air, even after the unit is switched off. It is an efficient dry inertia radiator, consuming less energy than traditional convectors while maintaining a stable and pleasant temperature in rooms up to 15 m².

Выява 1.1: Спераду view of the BESTHERM FREYA 1500W Electric Radiator, highlighting its sleek white design and 2-year warranty.

Малюнак 1.2: Падрабязны view of the ceramic and film heating core, illustrating its components for rapid and gentle heat distribution.
2. Інструкцыі па тэхніцы бяспекі
УВАГА: Невыкананне гэтых інструкцый па бяспецы можа прывесці да пажару, паражэння электрычным токам або траўмы.
- Always ensure the radiator is installed by a qualified electrician in accordance with local electrical codes.
- Do not cover the radiator. Covering the radiator can cause overheating and fire.
- Keep flammable materials (curtains, furniture, etc.) at a safe distance from the appliance.
- Гэты прыбор абсталяваны а замак бяспекі дзяцей feature to prevent accidental changes to settings.
- An сістэма абароны ад перагрэву is integrated to automatically shut off the radiator if it reaches an unsafe temperature.
- The radiator has an Ацэнка IP24, indicating protection against solid objects over 12.5mm and splashing water from any direction. However, do not install in areas where it may be directly exposed to water.
- Do not insert objects into any openings on the radiator.
- Перад выкананнем любой чысткі або тэхнічнага абслугоўвання адключыце электрасілкаванне.
3. Настройка і ўстаноўка
The BESTHERM FREYA radiator is designed for wall mounting. Mounting hardware is included for easy installation.
3.1 Памеры і размяшчэнне

Image 3.1: Dimensions of the FREYA 1500W radiator, measuring 80 cm in length, 45 cm in height, and 12.5 cm in depth, with a weight of 9.1 kg.
Ensure adequate clearance around the radiator for proper heat circulation and safety. The radiator is suitable for heating areas up to 15 m².
3.2 Электрычнае падключэнне
This appliance requires a three-phase connection. Always connect the Neutral (Blue wire) and Phase (Brown or Red wire). The Black wire should only be connected for control via a central thermostat. Do not connect the Black wire to earth.

Image 3.2: Electrical connection diagram, illustrating the correct wiring for Neutral (Blue), Phase (Brown/Red), and the optional Black wire for central thermostat control. Emphasizes not connecting the Black wire to earth.
3.3 Installation and Programming Videos
For detailed visual guides on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel.

Image 3.3: QR code to access BESTHERM's official YouTube channel for installation and programming video tutorials. Visit BESTHERM YouTube Channel
4. Інструкцыя па эксплуатацыі
The FREYA 1500W radiator features an intuitive LCD touch screen for easy control and programming.
4.1 Асноўныя аперацыі
Use the touch screen controls to adjust the desired temperature. The display will show the current settings and temperature.
4.2 Рэжымы праграмавання
The radiator offers comprehensive programming options to suit your lifestyle and optimize energy consumption:
- Pre-recorded Weekly Programs: Choose from 3 pre-set weekly programs.
- Customizable Program: Create 1 personalized weekly program to match your specific heating needs.
- 6 Pilot Wire Modes: Utilize modes such as Comfort, Eco, Frost Protection, and more, if connected via a pilot wire system.
4.3 Выяўленне адкрытага акна
The radiator includes a window open detection feature. If a window is opened, the radiator will automatically reduce its heating output to save energy.
5. Тэхнічнае абслугоўванне
Рэгулярнае абслугоўванне забяспечвае даўгавечнасць і эфектыўную працу вашага радыятара.
- Уборка: Ensure the radiator is switched off and unplugged before cleaning. Use a soft, damp тканінай для працірання вонкавай паверхні. Не выкарыстоўвайце абразіўныя ачышчальнікі або растваральнікі.
- Выдаленне пылу: Periodically remove dust from the air vents using a soft brush or vacuum cleaner attachment to maintain optimal airflow.
- агляд: Regularly check the power cord and plug for any signs of damage. If any damage is found, contact customer support immediately.
6. Выпраўленне непаладак
If you encounter issues with your BESTHERM FREYA radiator, refer to the following common solutions:
- Radiator not heating:
- Праверце, ці падключана крыніца харчавання і ці ўключаны аўтаматычны выключальнік.
- Ensure the radiator is switched on and the desired temperature is set higher than the ambient temperature.
- Verify that the child safety lock is not activated, preventing temperature adjustments.
- Нераўнамерны нагрэў:
- Ensure no objects are blocking the radiator's heat output.
- Check for drafts or open windows that might trigger the window open detection feature.
- Дысплей не працуе:
- Try resetting the radiator by turning off the power at the main switch for a few minutes, then turning it back on.
If the problem persists after attempting these solutions, please contact BESTHERM customer support.
7. Тэхнічныя характарыстыкі
| Асаблівасць | Спецыфікацыя |
|---|---|
| Марка | Бестэрм |
| мадэль | FREYA 1500W |
| Колер | Белы |
| Памеры (Д х Ш х У) | 80 см х 12.5 см х 45 см |
| Вага | 9 кілаграма |
| Спосаб нагрэву | Dry Inertia (Ceramic + Film) |
| Крыніца харчавання | Электрычны шнур |
| Тып мацавання | Насценнае мацаванне |
| Асаблівасці | Child Lock, Window Open Detection, Overheat Protection |
| Рэйтынг IP | IP24 |
| Рэкамендуемае выкарыстанне | У памяшканні (офіс, дом) |
8. Інфармацыя аб гарантыі
The BESTHERM FREYA 1500W Electric Radiator comes with a Гарантыя 2 год from the date of purchase. This warranty covers manufacturing defects under normal use. Please retain your proof of purchase for warranty claims. The warranty does not cover damage caused by improper installation, misuse, or unauthorized repairs.
9. Падтрымка і кантактная інфармацыя
BESTHERM is committed to providing responsive customer service. Our support team is based in France and is available to assist you with any questions or issues.

Image 9.1: BESTHERM customer service details, including online FAQ, phone, and email support.
- FAQ онлайн: Наведайце наш website for frequently asked questions and detailed guides: www.bestherm.fr/pages/faq
- Telephone Assistance: Call us at 03 20 47 05 37
- Падтрымка па электроннай пошце: Звяжыцеся з намі па электроннай пошце па адрасе sav@hom-y.fr