Syncwire SW-EVP826
Syncwire 11 kW 3-Phase EV Charger (Model SW-EVP826) Instruction Manual
Your guide to safe and efficient electric vehicle charging.
1. Уводзіны
Thank you for choosing the Syncwire 11 kW 3-Phase EV Charger. This portable charging cable is designed to provide efficient and reliable charging for your electric vehicle. This manual contains important information regarding the safe operation, installation, and maintenance of your charger. Please read it thoroughly before use and retain it for future reference.
2. Важныя інструкцыі па бяспецы
Заўсёды выконвайце асноўныя меры бяспекі пры выкарыстанні электрычных вырабаў, каб знізіць рызыку пажару, паражэння электрычным токам і траўмаў.
- Прачытайце ўсе інструкцыі: Familiarize yourself with the charger's functions and safety warnings.
- Правільная ўстаноўка: Ensure the 3-phase CEE industrial plug is connected to a compatible 400V industrial socket with appropriate grounding and circuit protection. Installation should be performed by a qualified electrician if you are unsure.
- Пазбягайце ўздзеяння вады: While the charger box is IP66 rated and the EV plug is IP54 rated, avoid submerging the unit in water. Do not operate if the charger or cables are wet or damaged.
- Праверце на наяўнасць пашкоджанняў: Before each use, inspect the charger, cables, and connectors for any signs of damage. Do not use if any part is damaged.
- Дзеці і хатнія жывёлы: Keep the charger and cables out of reach of children and pets during operation and storage.
- Вентыляцыя: Ensure adequate ventilation around the charger during operation. Do not cover the unit.
- Аварыйны прыпынак: In case of an emergency, immediately disconnect the charger from the power source and the vehicle.
3. Змесціва ўпакоўкі
Праверце наяўнасць усіх прадметаў у камплекце:
- Syncwire 11 kW 3-Phase EV Charger with Type 2 connector and 3-Phase CEE Industrial Plug
- Уладальнік кабеля
- Сумка для захоўвання
- Кіраўніцтва карыстальніка (гэты дакумент)

Малюнак 3.1: The Syncwire 11 kW 3-Phase EV Charger, including the main control box, Type 2 charging cable, 3-phase CEE industrial plug, cable holder, and storage bag.
4. Прадукт скончыўсяview
The Syncwire 11 kW EV Charger features a robust control box with an LCD display, a Type 2 charging connector for your vehicle, and a 3-phase CEE industrial plug for the power source. The control box manages the charging process, displays real-time information, and allows for adjustable settings.

Малюнак 4.1: Падрабязны view of the 3-phase CEE industrial plug (5-pin, 62mm diameter) required for 11 kW charging. The image also illustrates the significantly faster charging speed (3X) compared to a standard 3 kW charger.
5. Настройка
5.1 Падключэнне харчавання
- Ensure your electrical installation has a compatible 400V, 3-phase industrial socket (CEE 5-pin) with adequate circuit protection (e.g., 16A or higher).
- Plug the 3-phase CEE industrial plug of the charger securely into the industrial socket.
- The charger's LCD display should illuminate, indicating it is powered on.
5.2 Cable Holder Installation (Optional)
The included cable holder can be mounted on a wall near your charging location to keep the cable organized and prevent tripping hazards.
- Choose a suitable location on a sturdy wall.
- Use appropriate screws and wall anchors (not included) to secure the cable holder.
- Hang the Type 2 connector and coil the cable neatly around the holder when not in use.

Малюнак 5.1: Былыample of an organized charging setup using the cable holder (left) compared to a disorganized setup without it (right).
6. Інструкцыя па эксплуатацыі
6.1 Initiating Charging
- Пераканайцеся, што зарадная прылада правільна падключана да крыніцы сілкавання.
- Адкрыйце вечка зараднага порта на вашым электрамабілі.
- Insert the Type 2 connector firmly into your vehicle's charging port. A click sound usually indicates a secure connection.
- The charger will perform a self-check, and charging should begin automatically. The LCD display will show charging status, current, and energy delivered.
6.2 Рэгуляванне току зарадкі
You can adjust the charging current to suit your needs or the capacity of your electrical system. The available current settings are 6A, 8A, 10A, 13A, and 16A.
- Before connecting to the vehicle, or during charging if your vehicle supports it, press the 'Current Adjustment' button on the control box.
- Cycle through the available current options (6A, 8A, 10A, 13A, 16A) until your desired setting is displayed on the LCD.
- The charger will automatically adjust to the selected current.
6.3 Scheduled Charging (Timer Function)
The charger allows you to set a delayed start time for charging, from 0 to 5 hours.
- With the charger connected to the power source but not yet to the vehicle, or before charging starts, press the 'Timer' button on the control box.
- Each press will increase the delay by one hour, up to a maximum of 5 hours.
- Once the desired delay is set, connect the charger to your vehicle. Charging will commence after the set delay.

Малюнак 6.1: The charger's LCD display illustrating the options for adjustable current (6A-16A) and scheduled charging (0-5 hours delay).
6.4 Разуменне ВК-дысплея
The LCD display provides real-time information about the charging process:
- Магутнасць зарадкі: Displays the current power in kW.
- Energy Delivered: Shows the total energy transferred in kWh.
- Час зарадкі: Indicates the elapsed charging duration.
- Бягучая налада: Shows the selected charging current (e.g., 16A).
- Індыкатары стану: Icons for power, connection, and error messages.
6.5 Ending Charging
- Stop the charging process via your vehicle's interface or by pressing the stop button on the charger (if available).
- Disconnect the Type 2 connector from your vehicle's charging port.
- Disconnect the 3-phase CEE industrial plug from the power source.
- Store the cable neatly using the cable holder and in the provided storage bag.
7. Тэхнічнае абслугоўванне
7.1 Ачыстка
Regular cleaning helps maintain the charger's performance and longevity.
- Always disconnect the charger from both the power source and the vehicle before cleaning.
- Працярыце блок кіравання і кабелі мяккай губкайamp тканіна. Не выкарыстоўвайце агрэсіўныя хімікаты, растваральнікі або абразіўныя ачышчальнікі.
- Ensure connectors are free of dust and debris. Use protective caps when not in use.
7.2 Захоўванне
When not in use, store the charger in a dry, clean, and temperate environment.
- Coil the cable neatly and use the provided storage bag for protection.
- Пазбягайце захоўвання пад прамымі сонечнымі прамянямі або пры экстрэмальных тэмпературах.

Малюнак 7.1: The Syncwire EV charger neatly stored in its compact, waterproof PU fabric storage bag, suitable for transport in a car trunk.
8. Выпраўленне непаладак
If you encounter issues with your Syncwire EV Charger, refer to the following common problems and solutions:
| праблема | Магчымая прычына | Рашэнне |
|---|---|---|
| Зарадная прылада не ўключаецца | No power from the industrial socket; loose connection. | Check the industrial socket for power; ensure the CEE plug is fully inserted. |
| Зарадка не пачынаецца | Type 2 connector not fully inserted; vehicle not ready to charge; scheduled charging delay active. | Ensure Type 2 connector is secure; check vehicle's charging status; verify scheduled charging settings. |
| Зарадка нечакана спыняецца | Overcurrent/overheating protection activated; vehicle fault; power interruption. | Disconnect and reconnect; check for error codes on LCD; ensure adequate ventilation; consult vehicle manual. |
| Паведамленне пра памылку на LCD-дысплеі | Internal fault; connection issue; specific error condition. | Note the error code and refer to the Syncwire support for assistance. Try disconnecting and reconnecting. |
If the problem persists after attempting these solutions, please contact Syncwire customer support.
9. Тэхнічныя характарыстыкі
| Асаблівасць | Дэталь |
|---|---|
| Нумар мадэлі | SW-EVP826 |
| Магутнасць зарадкі | Up to 11 kW (3-Phase) |
| Уваходны кнtage | 400 вольт (пераменны ток) |
| Выхад Voltage | 400 вольт (пераменны ток) |
| Бягучы рэйтынг | Adjustable: 6A, 8A, 10A, 13A, 16A |
| Даўжыня кабеля | 5.5 метраў |
| EV Connector Type | Тып 2 |
| Тып сілкавання | 3-Phase CEE Industrial Plug |
| IP Rating (Control Box) | IP66 (воданепранікальнасць і пыланепранікальнасць) |
| IP Rating (EV Plug) | IP54 |
| Вага прадмета | 3.91 кілаграма |
| Працоўная тэмпература | Refer to product packaging for specific range. |

Малюнак 9.1: The Syncwire EV charger demonstrating its IP66 waterproof and dustproof rating for the control box and IP54 rating for the EV plug, suitable for outdoor use.
10. Сумяшчальнасць з транспартнымі сродкамі
The Syncwire 11 kW 3-Phase EV Charger with a Type 2 connector is compatible with a wide range of electric vehicles. Below is a list of commonly compatible brands and models:

Малюнак 10.1: A visual representation of various electric vehicle brands and models compatible with the Type 2 EV charger, including Tesla, Volkswagen, Renault, Hyundai, Peugeot, Kia, BMW, Smart, Audi, Fiat, Nissan, Opel, Skoda, Mercedes-Benz, Mini, Dacia, MG, Polestar, Ford, Jaguar, and Porsche.
- Tesla: Model 3/Model Y/Model S/Model X
- Volkswagen: ID.3/ID.4/ID.5/e-UP!/e-Golf
- Renault: ZOE/Twingo/Megane E-Tech
- Хёндай: Kona/IONIQ 5/IONIQ
- Пежо: e-208/e-2008/e-Expert
- Кіа: Niro/Soul EV (39/64 KWH)/EV6
- BMW: i3/iX3/i4/i7/i8/X1
- Разумны: EQ Fortwo/EQ Forfour
- Audi: e-Tron/Q4 e-Tron/e-Tron GT
- Фіят: 500 э
- Нісан: Leaf/Ariya
- Opel: Corsa-E/Mokka-E
- Шкода: Enyaq/Citigo
- Мерседэс-Бенц: EQA/EQC/EQB/EQV/EQS
- Міні: MINI Cooper SE
- Dacia: Вясна
- MG: Zs/Marvel R/5
- Polestar: 2
- Форд: Мустанг Mach-E
- Ягуар: I-Pace
- Поршэ: Тайкан
Note: This list is not exhaustive. Always confirm your vehicle's charging port type (Type 2) before use.
11. Гарантыя і падтрымка
11.1 Інфармацыя аб гарантыі
Syncwire products are manufactured to high-quality standards. For specific warranty details, including coverage period and terms, please refer to the warranty card included with your purchase or visit the official Syncwire webсайт. Захоўвайце пацвярджэнне пакупкі для прэтэнзій па гарантыі.
11.2 Падтрымка кліентаў
If you have any questions, require technical assistance, or need to report an issue with your Syncwire 11 kW 3-Phase EV Charger, please contact Syncwire customer support through the following channels:
- Webсайт: Visit the official Syncwire webсайт з часта задаванымі пытаннямі, рэсурсамі падтрымкі і кантактнымі формамі.
- электронная пошта: Refer to your product packaging or the Syncwire webсайт для адраса электроннай пошты службы падтрымкі кліентаў.
- Платформа для пакупак: For issues related to your order, you may also contact the seller directly through the platform where you made your purchase.
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