BESTHERM ILLO CONNECT 2000W

BESTHERM ILLO CONNECT 2000W Ceramic Dry Inertia Electric Radiator User Manual

Model: ILLO CONNECT 2000W

1. Прадукт скончыўсяview

The BESTHERM ILLO CONNECT 2000W is a Wi-Fi connected ceramic dry inertia electric radiator designed for efficient and homogeneous heating of indoor spaces. It features a ceramic heating core that provides lasting warmth even after the unit is switched off. This radiator offers smart control options via mobile applications and includes various energy-saving modes.

BESTHERM ILLO CONNECT 2000W Radiator Front View

Выява 1.1: Спераду view of the BESTHERM ILLO CONNECT 2000W electric radiator.

2. Інфармацыя па бяспецы

Please read all safety instructions carefully before installation and use. Retain this manual for future reference.

  • Электрабяспека: Ensure the power supply matches the radiator's requirements. Do not operate with a damaged cord or plug. Avoid overloading electrical circuits.
  • Размяшчэнне: Install the radiator on a stable, flat surface or securely wall-mount it. Maintain adequate clearance from combustible materials (curtains, furniture). Do not cover the radiator.
  • Дзеці і ўразлівыя асобы: Гэтым прыборам могуць карыстацца дзеці ва ўзросце ад 8 гадоў і асобы з паніжанымі фізічнымі, сэнсарнымі або разумовымі здольнасцямі або з адсутнасцю вопыту і ведаў, калі яны знаходзяцца пад наглядам або атрымалі інструкцыі адносна бяспечнага выкарыстання прыбора і разумеюць звязаныя з гэтым небяспекі . Дзеці не павінны гуляць з прыладай. Чыстка і абслугоўванне карыстальнікам не павінны праводзіцца дзецьмі без нагляду.
  • Абарона ад перагрэву: The radiator is equipped with an overheat protection system. If it overheats, it will automatically shut off. Unplug the unit and allow it to cool before restarting.
  • Уборка: Always unplug the radiator before cleaning. Use a soft, damp тканінай. Не выкарыстоўвайце абразіўныя ачышчальныя сродкі і не апускайце прыладу ў ваду.
  • Толькі для выкарыстання ў памяшканні: This appliance is designed for indoor use only. Do not use outdoors or in wet environments.

3. Змесціва ўпакоўкі

Праверце наяўнасць усіх кампанентаў у камплекце:

  • BESTHERM ILLO CONNECT 2000W Electric Radiator
  • Wall mounting kit (brackets, screws, anchors)
  • Кіраўніцтва карыстальніка

4. Асаблівасці прадукту

  • Ceramic Dry Inertia Heating Core: Provides homogeneous and long-lasting heat distribution.
  • Падключэнне Wi-Fi: Remote control via Tuya or Smart Life mobile applications.
  • Smart Energy Savings: Customizable weekly programming, 6 Pilot Wire modes, and 4 operating modes.
  • Элегантны дызайн: Discreet finish with an integrated LCD screen.
  • Палепшаная бяспека: Electronic thermostat, parental lock, and overheat protection.
Ceramic Heating Core Detail

Image 4.1: Detail of the ceramic heating core, highlighting its efficient design.

5. Ўстаноўка

The BESTHERM ILLO CONNECT 2000W radiator is designed for wall mounting. Ensure you have the appropriate tools and follow local electrical codes.

5.1. Выбар месцазнаходжання

  • Select a wall location away from direct drafts, windows, and doors for optimal performance.
  • Ensure there is sufficient clearance around the radiator (minimum 15 cm from the floor, 30 cm from the ceiling, and 20 cm from sides).
  • The wall must be capable of supporting the radiator's weight (approximately 11.1 kg).

5.2. Мантаж радыятара

  1. Mark the desired mounting points on the wall using the provided template or by measuring the bracket positions on the back of the radiator.
  2. Drill holes at the marked points and insert the wall anchors.
  3. Замацуеце мантажныя кранштэйны да сцяны з дапамогай шруб.
  4. Carefully lift the radiator and hook it onto the installed wall brackets. Ensure it is securely seated.
  5. Connect the radiator to a suitable electrical outlet.
Radiator Back View with Mounting Points

Малюнак 5.1: Спіна view of the radiator, showing mounting points for wall installation.

Radiator Dimensions and Weight

Image 5.2: Radiator dimensions (85 cm width, 45 cm height, 11 cm depth) and weight (11.1 kg).

For detailed visual instructions on installation and programming, scan the QR code below or visit the BESTHERM YouTube channel:

QR Code for Installation and Programming Videos

Image 5.3: Scan this QR code to access installation and programming videos.

Video resources: BESTHERM YouTube Channel

6. Настройка

6.1. Першапачатковае ўключэнне

After installation, plug the radiator into a grounded electrical outlet. The LCD screen will illuminate, indicating the unit is powered on. Follow the on-screen prompts for initial setup, such as setting the current time and date.

6.2. Злучэнне Wi-Fi

The ILLO CONNECT 2000W radiator can be controlled remotely via a mobile application. This requires a 2.4 GHz Wi-Fi network.

  1. Спампаваць Туя Смарт or Разумнае жыццё праграму з крамы праграм вашага смартфона (даступная для iOS і Android).
  2. Register or log in to your account within the application.
  3. Ensure your radiator is powered on and in pairing mode (refer to the radiator's display for specific instructions, usually indicated by a blinking Wi-Fi icon).
  4. In the app, tap '+' to add a new device. Select 'Heater' or 'Radiator' from the device list.
  5. Follow the in-app instructions to connect the radiator to your Wi-Fi network. This typically involves entering your Wi-Fi password.
  6. Once connected, you can control the radiator, monitor consumption, and set programming schedules from your smartphone. The radiator is also compatible with voice assistants like Amazon Alexa and Google Assistant.
Wi-Fi Connectivity with Tuya App, Alexa, and Google Assistant

Image 6.1: The radiator supports Wi-Fi connectivity via the Tuya Smart or Smart Life app, and is compatible with Alexa and Google Assistant for smart home integration.

7. Інструкцыя па эксплуатацыі

7.1. Панэль кіравання скончанаview

The radiator features an integrated LCD screen and control buttons for direct operation. Refer to the specific icons and button functions detailed in the full product manual for precise control.

7.2. Рэжымы працы

The radiator offers 4 distinct operating modes to suit various heating needs:

  • Камфортны рэжым: Падтрымлівае зададзеную камфортную тэмпературу.
  • Экарэжым: Reduces the temperature by a few degrees compared to Comfort Mode for energy savings.
  • Рэжым абароны ад замярзання: Maintains a minimum temperature (e.g., 7°C) to prevent freezing.
  • Рэжым праграмы: Выконвае загадзя ўсталяваны тыднёвы графік ацяплення.

7.3. Штотыднёвае праграмаванне

Customize your heating schedule for each day of the week to optimize energy consumption. This can be done directly on the radiator's control panel or more conveniently through the Tuya/Smart Life mobile application.

7.4. Pilot Wire Modes (6 Modes)

For installations with a pilot wire system, the radiator supports 6 different pilot wire commands, allowing integration into a centralized heating management system. Consult a qualified electrician for pilot wire connection and configuration.

7.5. Блакіроўка ад дзяцей

To prevent accidental changes to settings, activate the child lock feature. This will disable the physical control buttons on the radiator. The child lock can typically be activated and deactivated by pressing and holding a specific button combination on the control panel, or via the mobile app.

8. Тэхнічнае абслугоўванне

8.1. Уборка

Regular cleaning helps maintain the radiator's efficiency and appearance.

  • Before cleaning, always unplug the radiator from the power outlet and allow it to cool completely.
  • Працярыце вонкавыя паверхні мяккай, damp тканіна. Не выкарыстоўвайце абразіўныя ачышчальнікі, растваральнікі або агрэсіўныя хімікаты, бо яны могуць пашкодзіць пакрыццё.
  • Сачыце за тым, каб вада не трапляла ва ўнутраныя кампаненты.
  • Dust the air vents regularly to ensure proper airflow.

8.2. Захоўванне

If storing the radiator for an extended period, ensure it is clean and dry. Store it in a cool, dry place, preferably in its original packaging, to protect it from dust and damage.

9. Выпраўленне непаладак

Калі ў вас узніклі праблемы з радыятарам, звярніцеся да наступных распаўсюджаных праблем і іх рашэнняў:

праблемаМагчымая прычынаРашэнне
Радыятар не ўключаецца.No power, power cord loose, overheat protection activated.Check power outlet, ensure cord is securely plugged in. Unplug and allow to cool for 30 minutes if overheat protection is suspected.
Няма цеплааддачы.Temperature setting too low, operating mode incorrect, child lock active.Increase target temperature. Select an appropriate operating mode (e.g., Comfort). Deactivate child lock.
Памылка падключэння да Wi-Fi.Incorrect Wi-Fi password, router too far, 5 GHz network used, radiator not in pairing mode.Verify Wi-Fi password. Move radiator closer to router. Ensure router is broadcasting 2.4 GHz. Put radiator into pairing mode.
Radiator makes unusual noises.Normal expansion/contraction, loose mounting.Minor clicking is normal during heating/cooling. Check mounting screws for tightness. If noise persists or is loud, contact support.

If the problem persists after attempting these solutions, please contact BESTHERM customer support.

10. Тэхнічныя характарыстыкі

АсаблівасцьСпецыфікацыя
МаркаБестэрм
мадэльILLO CONNECT 2000W
Выхадная магутнасць2000 Вт
Спосаб нагрэвуConvection, Ceramic Dry Inertia
КолерБелы
АсаблівасцьChild Lock, Wi-Fi Connectivity
Выкарыстанне ў памяшканні/на вуліцыУ памяшканні
Крыніца харчаванняЭлектрычны кабель
Памеры прадукту (Д х Ш х У)11 см х 85 см х 45 см
Вага прадукту11.1 кг
Тып мацаванняНасценнае мацаванне
Рэкамендаваны памер пакояАд 15 да 20 м²

11. Гарантыя і падтрымка

11.1. Гарантыя

The BESTHERM ILLO CONNECT 2000W radiator comes with a Гарантыя 2 год from the date of purchase, covering manufacturing defects under normal use conditions. Please retain your proof of purchase for warranty claims.

11.2. Падтрымка кліентаў

Our after-sales service is based in France, providing fast and efficient support to ensure your satisfaction.

BESTHERM After-Sales Service Information

Image 11.1: BESTHERM After-Sales Service contact information.

  • FAQ онлайн: Наведайце наш website for frequently asked questions: www.bestherm.fr/pages/faq
  • Падтрымка па тэлефоне: 03 20 47 05 37
  • Падтрымка па электроннай пошце: sav@hom-y.fr

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