R28A

R28A Video Doorphone User Manual

Secure Access with Numeric Keypad & Wide-Angle Camera

Прадукт скончаныview

The R28A Video Doorphone is designed to provide a secure and efficient access control solution for various premises. It combines video and audio communication capabilities with a robust, vandal-resistant design and a numeric keypad for secure entry.

R28A Video Doorphone with display and keypad

Малюнак 1: Фронт view of the R28A Video Doorphone, showing the camera, speaker/microphone array, display screen with call options, NFC/RFID reader area, and numeric keypad.

Асноўныя характарыстыкі

  • Vandal-Resistant Body with Numeric Keypad: Ensures durability and secure PIN code entry.
  • Шырокавугольная камера: 116° (Г) х 60° (В) viewing angle for comprehensive entrance coverage.
  • PoE Support (IEEE802.3af): Спрашчае ўстаноўку, падаючы харчаванне і дадзеныя па адным кабелі Ethernet.
  • Двухбаковая гукавая сувязь: Clear conversations with echo cancellation.
  • IP-Based Connectivity: Integrates seamlessly with modern IP security infrastructures.
  • SIP Compliant: Compatible with SIP-enabled PBX systems.

Змест пакета

Upon opening the package, verify that all items are present and undamaged. The standard package includes:

  • R28A Video Doorphone Unit
  • Мантажны кранштэйн
  • Installation Screws and Wall Anchors
  • Кароткае кіраўніцтва

Note: Specific accessories may vary. Refer to the packing list for exact contents.

Настройка і ўстаноўка

1. Выбар месца

Choose a suitable location for installation, typically near an entrance. Ensure the area is protected from direct harsh weather conditions if not rated for extreme outdoor use. The camera should have an unobstructed view of the visitor's face.

2. Мантаж прылады

  1. Secure the mounting bracket to the wall using the provided screws and anchors. Ensure it is level and firmly attached.
  2. Connect the Ethernet cable to the PoE port on the back of the R28A unit.
  3. Carefully align the R28A unit with the mounting bracket and slide it into place until it clicks securely.
  4. Secure the unit to the bracket using any retaining screws, if applicable.

3. Падключэнне да сеткі і харчаванне

Connect the Ethernet cable from the R28A to a PoE-enabled network switch or PoE injector. The device will power on automatically. If not using PoE, connect a 12V DC power adapter (not included) to the power input port and connect the Ethernet cable to a standard network switch.

4. Пачатковая канфігурацыя

Доступ да прылады web interface via its IP address. The default IP address can usually be found using a network scanner tool or by checking the device's display if available. Log in with the default administrator credentials (refer to the Quick Start Guide for default username and password). Configure network settings, SIP accounts, and access control parameters as required.

Інструкцыя па эксплуатацыі

1. Здзяйсненне званка

To initiate a call, visitors can use the numeric keypad to dial a specific room number or extension. Alternatively, they can browse the contact list on the display screen (if configured) and select a recipient.

  • Dialing a Room Number: Enter the room number using the keypad, then press the Тэлефануйце button (often represented by a phone icon).
  • Using Contacts: If enabled, navigate through the contact list using the up/down arrow keys on the keypad or touch screen, then press the Тэлефануйце кнопка для падлучэння.
  • Calling Security Center: Press the dedicated Security Center button on the display (if available) to directly connect to the building's security or reception.

2. Granting Access

Access can be granted in several ways:

  • Дыстанцыйнае разблакіроўка: During a call, the resident can press a designated key on their indoor monitor or SIP phone to remotely unlock the door.
  • PIN Code Entry: Authorized users can enter a pre-configured PIN code on the numeric keypad, followed by the # key, to unlock the door.
  • RFID/NFC Card Access: Present a registered RFID card or NFC-enabled device to the designated reader area on the doorphone to gain access.

3. Двухбаковая сувязь

The R28A supports full-duplex two-way audio communication with echo cancellation, ensuring clear conversations between the visitor and the resident.

Тэхнічнае абслугоўванне

Regular maintenance ensures optimal performance and longevity of your R28A Video Doorphone.

  • Уборка: Выкарыстоўвайце мяккі, damp cloth to clean the display screen and the body of the unit. Avoid abrasive cleaners or solvents that could damage the surface.
  • Абнаўленні прашыўкі: Перыядычна правярайце інфармацыю вытворцы webсайт для абнаўленняў прашыўкі. Абнаўленне прашыўкі забяспечвае доступ да найноўшых функцый, патчаў бяспекі і паляпшэнняў прадукцыйнасці.
  • Праверка кабеля: Annually inspect all connected cables for any signs of wear, damage, or corrosion.
  • Праверкі навакольнага асяроддзя: Ensure the installation environment remains within the recommended operating temperature and humidity ranges.

Ліквідацыю непаладак

праблемаМагчымая прычынаРашэнне
Няма харчавання/Прылада не ўключаеццаNo PoE power; Faulty power adapter; Loose cable connection.Verify PoE switch is active; Check power adapter and outlet; Ensure Ethernet cable is securely connected.
Няма відэаканалаNetwork issue; Camera malfunction; Incorrect configuration.Check network connectivity; Restart the device; Verify camera settings in the web інтэрфейс.
No audio during callMicrophone/speaker issue; Network latency; SIP configuration error.Check audio settings; Ensure stable network connection; Verify SIP audio codecs and settings.
Дзверы не адмыкаюццаIncorrect PIN/card; Wiring issue to lock; Lock mechanism fault.Verify PIN/card is registered; Check wiring to electric lock; Test lock mechanism independently.

Калі праблема не знікне пасля спробы гэтых рашэнняў, звярніцеся ў службу тэхнічнай падтрымкі.

Тэхнічныя характарыстыкі

АсаблівасцьДэталь
мадэльR28A
КамераWide-Angle (116° H x 60° V)
КлавіятураЛікавая клавіятура
ЭлектразабеспячэннеPoE (IEEE802.3af) or 12V DC
АўдыёTwo-Way with Echo Cancellation
СувязьIP-Based, SIP Compliant
ДаўгавечнасцьVandal-Resistant Body
ВытворцаАкувокс

Інфармацыя аб гарантыі

The R28A Video Doorphone comes with a standard manufacturer's warranty. Please refer to the warranty card included in your product packaging or visit the official Akuvox webпадрабязныя ўмовы адносна гарантыйнага пакрыцця, тэрміну дзеяння і працэсу падачы прэтэнзій глядзіце на сайце.

Typically, the warranty covers defects in materials and workmanship under normal use. It does not cover damage caused by misuse, accidents, unauthorized modifications, or improper installation.

Падтрымка кліентаў

For technical assistance, troubleshooting, or product inquiries, please contact Akuvox customer support through the following channels:

  • Webсайт: Visit the official Akuvox website for FAQs, support documentation, and contact forms.
  • электронная пошта: Refer to your product documentation for the specific support email address.
  • тэлефон: Contact numbers for regional support may be available on the Akuvox webсайт.

When contacting support, please have your product model (R28A) and serial number ready to expedite the process.

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Мадэль: R28A

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