1. Важная інфармацыя па бяспецы
Please read this manual carefully before installation and use. Keep it for future reference.
- Do not expose the lock to extreme temperatures outside the specified operating range (-22°F to 158°F).
- Use only the specified battery type (Lithium Polymer) and charging methods.
- Забяспечце правільную ўстаноўку, каб пазбегнуць пашкоджання замка або дзвярэй.
- Захоўвайце механічныя ключы ў бяспечным месцы па-за межамі памяшкання.
- Пазбягайце выкарыстання абразіўных ачышчальнікаў або растваральнікаў на паверхні замка.
2. Змесціва ўпакоўкі
Перад пачаткам усталёўкі пераканайцеся, што ўсе кампаненты наяўныя:
- Знешняя зборка
- Унутраная зборка
- Lithium Polymer Battery (1)
- Механічныя ключы (2)
- Мантажныя элементы (шрубы, запорная пласціна і г.д.)
- Кіраўніцтва карыстальніка
3. Прадукт скончыўсяview і асноўныя характарыстыкі
The Lockin Veno Pro is an advanced smart lock system integrating multiple security and convenience features.

Figure 3.1: Lockin Veno Pro Smart Lock with integrated camera and keypad.
3.1. Integrated 4-in-1 System
The Veno Pro combines a palm vein & fingerprint smart lock, a 2K 180° true panoramic camera, a smart video doorbell with night vision, and a built-in AI hub with 32GB local storage. No additional hub or monthly fees are required.

Figure 3.2: The 4-in-1 integrated system of the Veno Pro.
3.2. Venokey Palm Vein Recognition
Experience touchless unlocking with TÜV Rheinland certified 0.17s recognition speed and 99.9% accuracy. This technology works reliably even with soiled hands, peeling fingers, faint fingerprints, or long nails. The False Acceptance Rate (FAR) is less than 0.00001%, ensuring high security.

Figure 3.3: Palm vein recognition adapts to various hand conditions.
Відэа 3.1: Оверview of the benefits and technology behind palm vein recognition.
3.3. LockinCam 2K 180° True Panoramic Camera
The revolutionary 180°x180°x180° camera significantly reduces blind spots, providing a head-to-toe, ultra-wide view at your doorstep. Features include local AI motion detection, IR night vision, two-way talk, and 32GB built-in storage, all without monthly fees.

Figure 3.4: Enhanced field of view with the 180° panoramic camera.
3.4. Triple-Layer Security Protection
LockinAI's on-device computation architecture ensures all data processing occurs locally, eliminating cloud dependencies and safeguarding your privacy from unauthorized access and data transmission risks.

Figure 3.5: Triple-layer privacy protection architecture.
Video 3.2: Detailed information about the Veno Pro's features and capabilities.
4. Настройка і ўстаноўка
Installation is designed to be straightforward, requiring only a screwdriver and approximately 15 minutes.
4.1. Кантрольны спіс перад устаноўкай
- Пераканайцеся, што вашы дзверы адпавядаюць наступным патрабаванням:
- Дыяметр адтуліны ў дзвярах: 1 цаля / 25.4 мм
- Дыяметр папярочнага адтуліны: 2⅛ цалі / 54 мм
- Door Thickness: 1⅜ in - 2¹¹⁄₆₄ in (35-55 mm)
- Размах паміж цалямі: 2 мм або 60 мм
- The lock is НЕ compatible with round faceplate cutouts, Storm Doors, or Mortise Locks.
- Compatible with Single Cylinder and doors with a rectangular latch faceplate cutout.
- Fully charge the included Lithium Polymer battery before installation.

Figure 4.1: Door measurement requirements for installation.
4.2. Этапы ўстаноўкі
Refer to the detailed step-by-step instructions provided in the included Quick Start Guide for precise installation. A screwdriver is the only tool typically required.
- Падрыхтуйце дзверы, пераканаўшыся, што яны адпавядаюць зададзеным памерам.
- Усталюйце зашчапку і запорную пласціну.
- Mount the exterior assembly.
- Install the interior assembly and connect the cables.
- Устаўце зараджаны акумулятар.
- Праверце працаздольнасць замка.
5. Інструкцыя па эксплуатацыі
5.1. Метады разблакоўкі
The Lockin Veno Pro offers six convenient ways to unlock your door:
- Palm Vein: Touchless recognition by simply presenting your palm to the sensor.
- адбіткаў пальцаў: Fast and secure access using your registered fingerprint.
- ПІН-код: Enter your personalized code on the keypad.
- Кіраванне праграмамі: Unlock remotely via the Lockin App on your smartphone.
- Галасавое кіраванне: Integrate with smart home ecosystems for voice commands (e.g., Alexa, Google Home).
- Механічныя ключы: Традыцыйны ключавы доступ для рэзервовага капіявання.
5.2. Lockin App Features
The Lockin App provides comprehensive control and monitoring capabilities:
- Аддалены доступ: Control your lock from anywhere.
- Імгненныя абвесткі: Receive notifications for activity at your door.
- Аднаразовыя паролі: Generate temporary access codes for guests.
- Кіраванне карыстальнікамі: Easily add or remove user permissions.
- Разумныя рэжымы: Choose from Home, Away, Geofencing, and Party modes to tailor alerts and access.
- Двухбаковая размова: Communicate with visitors via the app.
5.3. Camera and AI Features
The integrated camera and AI enhance your home security:
- 2K HD-відэа: Clear video feed with a 180° panoramic view.
- Выяўленне руху са штучным інтэлектам: Local AI processing accurately identifies humans, packages, and vehicles.
- IR Начны бачанне: Ensures clear monitoring in low-light conditions.
- 32 ГБ лакальнай памяці: Securely stores video recordings without cloud fees.
Video 5.1: A short demonstration of the Veno Pro's features.
Відэа 5.2: Кароткі відэа-прэзентацыяasing the Veno Pro's capabilities.
6. Тэхнічнае абслугоўванне
6.1. Кіраванне батарэяй
The Veno Pro includes a removable, rechargeable Lithium Polymer battery that lasts up to 3 months per charge. For continuous power, consider adding the optional Lockin Solar Panel (sold separately).

Figure 6.1: Battery charging options and backup methods.
- Monitor battery levels via the Lockin App.
- Recharge the battery using the provided USB-C cable.
- In case of a dead battery, use the external USB-C port for emergency power or the mechanical keys.
6.2. Чыстка і догляд
The tempered glass finish is designed to resist scratches, fingerprints, and fading. To maintain its appearance:
- Працярыце паверхню мяккай, damp тканіна.
- Пазбягайце рэзкіх хімікатаў або абразіўных матэрыялаў.
- Ensure the lock is dry after cleaning, especially around the keypad and sensors.

Figure 6.2: Tempered glass finish and IP65 waterproof rating.
7. Выпраўленне непаладак
This section addresses common issues you might encounter with your Lockin Veno Pro Smart Lock.
| праблема | Магчымая прычына | Рашэнне |
|---|---|---|
| "Door Locked" voice prompt is too loud/cannot be disabled. | Firmware setting for auto-lock voice volume/disabling. | Check the Lockin App's audio settings. Ensure all volume controls are set to minimum or muted if possible. Lockin is actively working on firmware updates to provide more control over this feature. |
| Palm Vein recognition requires multiple attempts. | Incorrect hand positioning or environmental factors. | Ensure your palm is approximately 6-8 inches from the camera. Try approaching from about a foot away and slowly moving closer. Re-enroll your palm vein if issues persist. |
| Распазнаванне адбіткаў пальцаў не працуе. | Dirty sensor, dry/peeling skin, or unregistered fingerprint. | Clean the fingerprint sensor with a soft, dry cloth. Ensure your finger is clean and dry. Re-register your fingerprint if necessary. |
| Lock does not respond (no power). | Акумулятар разраджаны. | Recharge the battery. Use the external USB-C port with a power bank for emergency power, or use the mechanical keys. |
| Праблемы з падключэннем да праграмы. | Wi-Fi signal, app version, or lock firmware. | Ensure your Wi-Fi is stable. Update the Lockin App to the latest version. Check for firmware updates for the lock via the app. Restart the lock and your phone. |
| False triggers from camera (rain/sunlight). | Умяшанне ў навакольнае асяроддзе. | The lock features advanced anti-false trigger technology. If issues persist, ensure the camera lens is clean and free from obstructions. Adjust motion detection sensitivity in the app if available. |
8. Тэхнічныя характарыстыкі
| Асаблівасць | Дэталь |
|---|---|
| Марка | Lockin |
| Назва мадэлі | Вено |
| Нумар мадэлі тавару | LKMSD411 |
| Тып замка | Biometric, Deadbolt, KeypadBiometric |
| Асаблівасці | Motion Sensor, Night Vision, HD Definition, Palm Vein, Auto-Lock, One-Touch Lock |
| Матэрыял | цынк |
| Колер | Чорны |
| Памеры прадмета (Д х Ш х У) | 7.24 х 3.29 х 1.48 цалі |
| Вага прадмета | 3.66 фунта |
| Рэкамендуемае выкарыстанне | Уваходныя дзверы |
| Уключаныя кампаненты | Interior Assembly, Exterior Assembly |
| Метад кантролю | дадатак |
| Пратакол злучэння | Bluetooth, Matter, Wi-Fi |
| Тып батарэі | Літый-палімер (у камплекце) |
| Рэйтынг воданепранікальнасці | IP65 |
| Працоўная тэмпература | -22°F да 158°F |
| Сертыфікат BHMA | Grade 2 (10-year mechanical durability) |
9. Гарантыя і падтрымка кліентаў
Lockin stands behind the quality of its products.
- Гарантыя: The Lockin Veno Pro comes with a 1-year warranty.
- Падтрымка кліентаў: Lockin provides round-the-clock customer care. For assistance, please contact:
- электронная пошта: support@lockin.com
- Phone: Refer to Lockin's official webсайт з рэгіянальнымі нумарамі тэлефоннай падтрымкі.
The customer support team is available via phone or email to assist with installation, troubleshooting, and any product-related inquiries.