ANNKE AC500

ANNKE AC500 3K PoE Security Camera User Manual

Мадэль: AC500

1. Прадукт скончыўсяview

The ANNKE AC500 3K PoE Security Camera is designed for surveillance, offering advanced features such as 3K resolution, spotlight color night vision, and AI-powered human and vehicle detection. It supports H.265+ video compression and is rated IP67 for outdoor use. The camera includes a built-in microphone and a Micro SD card slot for local storage.

Асноўныя характарыстыкі

  • 3K Resolution (16:9 Aspect Ratio): The 1/3" BSI CMOS sensor provides 3K clarity with a 16:9 image scale, ensuring detailed and undistorted video. Features 120db WDR, BLC/3D DNR/HLC for enhanced image quality.
  • Разумны начны рэжым: Offers both 66ft color night vision and 100ft IR night vision. The intelligent night mode activates color night vision upon human detection.
  • Выяўленне людзей і транспартных сродкаў з дапамогай штучнага інтэлекту: Motion detection 2.0 accurately identifies people and vehicles, sending prompt notifications and email alerts.
  • Відэасцісканне H.265+: Utilizes H.265+ technology to reduce bandwidth and storage requirements by half compared to H.264, without compromising video quality. Supports up to 512GB Micro SD card storage.
  • Built-in Noise-Cancelling Microphone: Captures ambient audio from up to 20ft away with clear quality, suitable for both indoor and outdoor environments.
  • Воданепранікальнасць IP67: Забяспечвае даўгавечнасць і надзейную працу ў розных умовах надвор'я.

Змест пакета

Праверце наяўнасць усіх прадметаў у камплекце:

  • 1x ANNKE 3K PoE Camera
  • 1x 1m Ethernet Cable
  • 1x мантажны шрубавы пакет
  • 1x User Manual for Camera
  • 1x Воданепранікальная вечка
  • 1x Налепка на сцяну
ANNKE 3K PoE Security Camera package contents
Image: Contents of the ANNKE 3K PoE Security Camera package, including the camera, cables, mounting hardware, and user manual.

2. Настройка і ўстаноўка

This section guides you through the physical installation and initial setup of your ANNKE AC500 camera.

2.1 Перш чым пачаць

  • Ensure all components listed in the "Package Contents" section are present and in good condition.
  • The camera supports Power over Ethernet (PoE) or a 12V DC power supply. If using DC power, a 12V power adapter (sold separately) is required.
  • Verify the installation surface is strong enough to support the camera's weight.
  • Avoid placing the camera where infrared light might reflect back into the lens, which can affect image quality.

2.2 Мантаж камеры

The camera can be mounted on a ceiling or wall. Use the provided drill template for accurate hole placement.

  1. Attach the drill template to the desired mounting location.
  2. Drill holes for screws and the cable as indicated on the template.
  3. Route the network cable through the cable hole.
  4. Замацуйце мантажную аснову на паверхні з дапамогай прадугледжаных шруб.
  5. Align the camera with the mounting base and twist clockwise to secure it.
ANNKE 3K PoE Security Camera components and mounting diagram
Image: Diagram showing the camera components and mounting instructions, including the IP67 waterproof housing, lens, IR LEDs, and network cable connection.

2.3 Micro SD Card Installation (for Standalone Use)

If using the camera as a standalone unit for local recording, install a Micro SD card (up to 512GB, not included).

  1. Unscrew the cover on the camera body to access the Micro SD card slot.
  2. Устаўце карту Micro SD у слот, пакуль яна не зафіксуецца са шчоўкам.
  3. Replace the cover and secure it with the screws to maintain the IP67 rating.
ANNKE 3K PoE Security Camera with Micro SD card slot
Image: Close-up of the ANNKE 3K PoE Security Camera showing the Micro SD card slot and flexible storage options.

2.4 Сеткавае падключэнне

Connect the camera to your network using the provided Ethernet cable. Ensure the waterproof lid is used for outdoor installations.

  • For PoE setup, connect the Ethernet cable directly to a PoE-enabled NVR or PoE switch.
  • For non-PoE setup, connect the Ethernet cable to your router and use a 12V DC power adapter (sold separately) to power the camera.

3. Кіраванне камерай

After physical installation, configure and operate your camera using the ANNKE Vision app or an NVR system.

3.1 ANNKE Vision App Setup

  1. Download the "ANNKE Vision" app from your mobile device's app store (Google Play or Apple App Store).
  2. Register for an ANNKE account or log in if you already have one.
  3. In the app, tap "Add Device" and scan the QR code on the camera or manually enter the device's serial number.
  4. Follow the on-screen instructions to activate the camera and set a login password.
  5. Ensure your mobile device and the camera are on the same network during the initial setup.
  6. Важна: If you installed a Micro SD card, navigate to the camera settings in the app and initialize the memory card to enable recording.
ANNKE Vision app interface on multiple devices
Image: Multiple mobile devices displaying the ANNKE Vision app interface, showing live camera feeds.

3.2 NVR System Integration

The camera can be integrated with a compatible NVR system for centralized management and recording.

  1. Connect the camera to the NVR's PoE port or to a network switch connected to the NVR.
  2. Access the NVR's menu, typically under "Camera Management" or "IP Camera".
  3. The NVR should automatically detect the camera. If not, use the "Refresh" function.
  4. Activate the camera if prompted and set a strong password.
  5. Add the camera to the NVR channels for live viewзапіс і запіс.

3.3 Smart Night Mode Operation

The camera's smart night mode automatically switches between infrared and color night vision based on detected activity.

  • In low light, the camera defaults to infrared (black and white) vision.
  • Upon detection of a human, the integrated spotlight activates, enabling full-color night vision.
  • This feature helps deter intruders and provides more detailed color footage.
ANNKE 3K PoE Security Camera smart dual-light feature
Image: Illustration of the camera's smart dual-light feature, showing a spotlight activating upon human detection in a dark environment.
ANNKE 3K PoE Security Camera night vision comparison
Image: Comparison of night vision modes, showing up to 66ft color night vision and up to 100ft infrared night vision.

3.4 AI Human & Vehicle Detection

The camera's AI capabilities allow for precise detection of human and vehicle shapes, reducing false alarms.

  • Configure detection zones and sensitivity settings within the ANNKE Vision app or NVR interface.
  • Receive instant notifications and email alerts when a human or vehicle is detected in the specified areas.
ANNKE 3K PoE Security Camera detecting human and vehicle
Image: A security camera view highlighting detected human and vehicle objects with bounding boxes, demonstrating AI detection capabilities.

3.5 Налада вобласці цікавасці (ROI)

The ROI feature allows you to define specific areas within the camera's view for enhanced monitoring and clearer evidence.

  • Access the ROI settings through the ANNKE Vision app or NVR interface.
  • Draw or select the desired region(s) to prioritize for higher detail recording.
ANNKE 3K PoE Security Camera with Region of Interest (ROI) highlighted
Image: A security camera view of a backyard with a highlighted rectangular area, indicating a defined Region of Interest (ROI) for focused surveillance.

4. Тэхнічнае абслугоўванне

Рэгулярнае тэхнічнае абслугоўванне забяспечвае аптымальную прадукцыйнасць і даўгавечнасць вашай камеры бяспекі.

  • Уборка: Акуратна працярыце аб'ектыў і корпус камеры мяккай губкайamp тканінай. Пазбягайце абразіўных ачышчальнікаў або растваральнікаў, якія могуць пашкодзіць пакрыццё або лінзу.
  • Абнаўленні прашыўкі: Periodically check the ANNKE website or the ANNKE Vision app for firmware updates to ensure your camera has the latest features and security enhancements.
  • Праверка кабеля: Regularly inspect all cables for any signs of wear, damage, or loose connections, especially for outdoor installations.
  • Бяспека мантажу: Ensure the camera remains securely mounted. Tighten screws if necessary.

5. Выпраўленне непаладак

This section addresses common issues you might encounter with your ANNKE AC500 camera.

праблемаМагчымая прычынаРашэнне
Няма стужкі малюнкаў/відэа
  • Няма ўлады
  • Сеткавы кабель адключаны
  • Incorrect network configuration
  • Camera not activated
  • Check power supply (PoE or 12V adapter).
  • Ensure Ethernet cable is securely connected.
  • Verify camera and viewing device are on the same network.
  • Activate the camera via the app or NVR interface.
Дрэнная якасць выявы
  • Брудны аб'ектыў
  • Інфрачырвонае адлюстраванне
  • Network bandwidth issues
  • Ачысціце аб'ектыў камеры.
  • Adjust camera position to avoid reflections.
  • Ensure stable network connection; reduce video quality settings if necessary.
Выяўленне руху не працуе
  • Detection settings incorrect
  • Obstructions in detection zone
  • Review and adjust motion detection sensitivity and zones in the app/NVR.
  • Пераканайцеся, што камера view вольны ад перашкод.
Няма аўдыёзапісу
  • Мікрафон адключаны
  • Audio settings incorrect
  • Enable the microphone in the camera's settings via the app/NVR.
  • Check audio recording settings.

6. Тэхнічныя характарыстыкі

АсаблівасцьДэталь
Сумяшчальныя прыладывідэарэгістратар
Крыніца харчаванняПравадная электрычная
Пратакол злучэнняEthernet
Тып кантролераКнопка
КолерWhite-Dual Light
Колькасць элементаў1
Уключаныя кампаненты1x 1m Ethernet Cable, 1x 3K PoE Camera, 1x Mounting Screw Bag, 1x User Manual for Camera
Формаў-фактарТурэль
Дыяпазон начнога бачання100 футаў
Частата кадраў20 кадраў у секунду
МатэрыялМетал, пластык
Памеры прадмета Д х Ш х У5.91 х 5.91 х 5.55 цалі
Узровень воданепранікальнасціВоданепранікальны (IP67)
Патрабуюцца батарэі?няма
Тып флэш-памяціMicro SD
Вага прадмета1.26 фунта
Тэхналогія нізкай асветленасціНачны колер
Тып нумараClassroom, Garage, Living Room, Office, Store Room
Колькасць адзінак1.0 Граф
Тэхналогія фотадатчыкаCMOS
Эфектыўнае рашэнне0.02
Метад кантролюдадатак
Максімальны памер флэш-памяці, які падтрымліваецца512 ГБ
Сумяшчальнасць з разумным домамSmart Home Compatible
Рэкамендуемае выкарыстанне для прадуктуУ памяшканні/на вуліцы
АсаблівасцьEasy to Install, Weather Proof
Выкарыстанне ў памяшканні/на вуліцыУ памяшканні, на адкрытым паветры

7. Гарантыя і падтрымка

7.1 Інфармацыя аб гарантыі

For detailed warranty information, please refer to the official ANNKE website or the warranty card included with your product. Typically, ANNKE products come with a limited warranty covering manufacturing defects.

7.2 Тэхнічная падтрымка

If you encounter any issues or have questions not covered in this manual, please contact ANNKE technical support:

  • Webсайт: Visit the official ANNKE support page for FAQs, troubleshooting guides, and contact options.
  • электронная пошта: support@annke.com
  • тэлефон: For US and CA, call +1 833 717 0187

You can also find additional resources and software downloads at annke.com/download-center.

© 2025 ANNKE. All rights reserved. Information in this manual is subject to change without notice.