HETP Manuals & User Guides

HETP is a consumer electronics brand establishing itself in the market with a focus on portable charging solutions and functional household accessories. The company is best known for its extensive lineup of reliable power banks, which often feature user-friendly designs such as built-in cables, high-speed Power Delivery (PD) charging, and magnetic wireless capabilities compatible with modern smartphones. These products are designed to meet the needs of travelers and mobile users, allowing for the simultaneous charging of multiple devices.

Beyond portable power, HETP manufactures utility lighting products, including solar interaction wall lamps for outdoor security and LED desk lamps for home study environments. Primarily distributed through major online global marketplaces, HETP aims to provide affordable and practical energy solutions that seamlessly integrate into daily life.

• How do I check the remaining battery on my HETP power bank?

  Press the power button on the side or front of the device once. The LED digital display or indicator lights will illuminate to show the current battery percentage.

• Ці магу я зараджаць некалькі прылад адначасова?

  Yes, most HETP power banks are equipped with multiple output ports and built-in cables, allowing you to charge several devices simultaneously.

• How does the wireless charging feature work?

  Place your Qi-enabled device on the wireless charging area of the power bank and press the power button to activate charging. Ensure the device is aligned correctly for efficient power transfer.

• Why is my power bank not charging my device automatically?

  Some HETP models require you to press the power button once after connecting your device to begin the charging process.