FITNATE Manuals & User Guides

FITNATE provides a wide range of reliable consumer products designed to enhance everyday living. From smart home security solutions like biometric fingerprint door locks to health and wellness devices such as true HEPA air purifiers, FITNATE focuses on convenience and innovation.

The brand's diverse catalog also includes kitchen gadgets like electric milk frothers, vegetable slicers, and lifestyle accessories like bamboo bathtub caddies. FITNATE products emphasize user-friendly operation, durability, and modern features like app integration for their smart devices, ensuring a seamless experience for households and tech enthusiasts alike.

• How do I reset my FITNATE smart door lock to factory settings?

  You can press the reset button located in the small hole on the back cover of the battery for 5 seconds until you hear ten beeps, or reset it directly via the Smart Life or Tuya app under 'Device Management'.

• What app is required for FITNATE smart locks?

  FITNATE smart electronic door locks typically utilize the 'TUYA Smart' or 'Smart Life' app. This app can be downloaded on iOS or Android devices for remote control, fingerprint management, and assigning virtual access keys.

• How often should I replace the batteries in my FITNATE lock?

  When the low battery warning occurs (indicated by red lights or repeated beeping), you should replace the 4 AA or AAA alkaline batteries within a week. Expected battery life is approximately 180 days to 1 year depending on frequency of use.

• How do I change the filter on my FITNATE Air Purifier?

  To replace the filter on your FITNATE air purifier, unplug the machine, remove the bottom cover, take out the old filter, and insert the new FITNATE True HEPA replacement filter.

• Does FITNATE offer an extended warranty on its products?

  Yes, most FITNATE products feature an initial 1-year warranty. You can often obtain an additional 1-year extended warranty by registering your product on the official FITNATE webсайт.